During setup, be sure to
assign the Agent Service Account to an account with
administrative rights. (By default, the software assigns it to LOCAL SYSTEM).
Click the "Change" button, then locate an administrator's account, or create a
new one:
Click Start / Settings / Control Panel /
User Accounts, then "Create New Account".
Enter "RDB" and click "Next". Select
"Computer Admin." and "Create Account".
From the RDB software's setup screen, click
"Change" and select "RDB".
Access the "Network Drives" dialog box during
registration or by selecting Advanced Rules, Drives from the Options menu in
Backup View.
By default, all local drives are selected,
and all network drives are excluded.
An "X" appears to the left of drives to be
excluded from backup.
Double-click on any drive in the list to
reverse its current state.
Excluded drives are not scanned during
backup and do not appear in backup view.
Download, install and register our backup software. Follow our easy
step-by-step online instructions, or call our support department
if you need help.
Choose the "full system" option (10 GB+) to back
up every file, program and setting on your PC, or select your mission critical
files and folders to back up. Then run an initial backup.
Fast, Automatic Backups, also back up at any
time
Retrieve Files via Program or
Web
Block-level
incremental backups run automatically every night. You can also set backups to
run when you shut down or connect to a network, or click "Back now" any time
(going to lunch, finished a project, making system changes, etc.).
Need to restore a previous version of a corrupt or deleted file? Just open the
RDB program and click Retrieve tab (or log into Remote Web Access) and choose a
version (up to the last 10 versions or 30 days).
Hard drive failure? Install a
new drive or buy a new computer, download our software and re-establish your
account with your ID & encryption key (or password), then restore your
data.
Full-Featured Backup Service
Our powerful, easy-to-use data management tool helps you work more
efficiently and effectively, giving you a significant return on investment
(ROI).
Back up data from any other
computers on your Windows local area network, including non-Windows OS machines
such as Mac, Linux (RedHat & SUSE), Unix, Sun Solaris, AS400 &
Novell
Easy System
Restore
–
Easily roll back your
system to a healthy state to recover from software, hardware, operating system
errors, hard drive crash, etc.
Comletely restore your
operating system, software programs, settings, etc.
Traditional manual backup
methods (tape, zip, CD-DVD, etc.) are tedious and time-consuming -- that's why
they rarely if ever get done.
With our automatic backup
service, you can be sure you are backing up all your critical data files every
night offsite without even thinking about it.
If you have network
interrupts or outages, RDB automatically reconnects. Our software can also
restarts in mid-file, minimizing backup time even when Internet interruptions
occur.
Our service combines
best-of-breed hardware, redundant bandwidth, data compression and optimization
technologies to provide consistently fast, reliable data backups and
restores.
Our patented Delta Block
Incremental technology scans your files to detect and transfer only compressed
block-level changes within your files, along with any new files.
Our patented Duplicate File
Recognition (DFR) technology identifies duplicate files saved in multiple
locations (i.e. an email attachment stored in your .pst file and saved
elsewhere on your C drive), and transfers and stores only one.
Our software optimizes the
most critical, frequently updated and voluminous data for most companies:
email. It transfers Outlook .pst and Lotus Notes .nsf files on a
message-level.
You can restore as many
files as you need, as often as you need, immediately.
Most providers claiming
"unlimited" backup cue your file restores and make you wait hours – even
days – for a confirmation email before your files are ready for
download.
Once configured, our
patented technologies allow you to back up open and password-protected Outlook,
Lotus Notes and Entourage (Mac) email data files, and only transfers new and
changed messages.
Enjoy the convenience of
accessing your files from any computer with Internet access – a valuable
feature that separates us from other backup services.
Access important files
(proposals, price sheets, etc.) while working at home, on the road or at a
client's office.
Perfect for laptop users,
it automatically prompts for a backup when it detects a connection and you
haven't backed up for a specified number of hours.
We continually monitor your
account and send proactive emails if your account does not connect to our data
centers for a number of days, you exceed 95% of your capacity, etc.
You can configure your
email alerts for duration and frequency
“I highly recommend it for
its ease of use, flexibility, and the ability to access backed up files from
any computer with Internet access. The service allows complete flexibility in
choosing which folders to back up as well as back up times and days of the
week. The ability to access data from home or while traveling is an outstanding
feature.”
— Rodney Givens
Tallahassee, FL
Enterprise Security & FREE 24/7 Phone Support
Your data is protected by the most secure, reliable backup system
available.
Our bank-level encryption and two world-class,
mirrored underground data centers give you peace of mind. Need help? Our
friendly experts are here for you with FREE 24/7 Phone Support.
Our world-class data centers are
located over 1,100 miles apart in ultra-secure private limestone mines located
100-200 feet below ground, completely safe from natural disasters.
All data received by either
hardened Data Center is immediately replicated to its mirror — connected
by point-to-point, high-speed WAN links
Traffic is load-balanced between
the two sites, eliminating degraded system performance
Your data is encrypted in 128-bit
AES format (bank and government-level) before it leaves your computer, then
transmitted and stored encrypted at our Data Centers.
We use digital certificates
encrypt your backup data in transit using Secure Socket Layer (SSL) technology,
the industry-standard for protecting Internet communications from hackers.
Redundant bandwidth with multiple
fiber optic telecom providers to ensure consistently fast and reliable
transfers – no waiting cues, bottlenecks or throttling
Redundant power supply using
backup generators with full power for up to 7 days
Redundant completely independent
electrical systems, power train, commercial power feeds, cooling system, UPS
systems, dedicated A/C units, generator systems and fuel system
Environment and climate
controlled facilities, resistant to seismic activity and other natural
disasters, with Class A vaults with OSHA certified fire suppression and EPA
certified water treatment plants and clean air fire extinguishing systems
(CAFES)
High performance HP Servers &
Cisco / Nokia firewall security
Each server platform has fail
over and redundancy, continuous server monitoring and performance tuning,
assuring that storage capacity is never exceeded.
Finger scanners for physical
access, motion detectors, CCTV monitoring & camera tracking
Co-location equipment is locked
in cage with sensors and alarm system
Visitors require
pre-authorization and photographic identification
All access to computer equipment
is logged
Failed account access attempts
are logged and reviewed to prevent unauthorized access
Best practices networking and
best-of-breed routers, switches, firewalls, servers, facilities infrastructure,
power grids and telecommunications circuits are all deployed with backup
components to maximize fail over and redundancy
Our data centers are constantly
monitored, and a 24/7 emergency response team is ready to fix issues
immediately as they arise.
Flexible
billing plans
We provide flexible billing
plans, including annual, quarterly and monthly payments.
We accept all major credit cards
online, and checks for annual payments.
We also offer multiple-account
discounts.
Decade of
business-class reliability
Since 1999, we've been providing
thousands of recognizable business clients and national organizations with the
most secure and reliable backup solution available.
We provide data backups to
clients in more than 30 countries globally
Backup
plan capacity is based on selected data, so extra versions stored at our data
centers are not counted against your total. Checks accepted for annual
payment only.
Backup Plan
Annual
Quarterly
Monthly
4 GB Mapped
$479.40 ($39.95/mo)
$129.85 ($43.28/mo)
$49.95
10 GB Mapped
$719.40 ($59.95/mo)
$189.85 ($63.28/mo)
$69.95
15 GB Mapped
$1079.40 ($89.95/mo)
$279.85 ($93.28/mo)
$99.95
20 GB Mapped
$1438.80 ($119.90/mo)
$369.70 ($123.23/mo)
$129.95
25 GB Mapped
$1859.40 ($154.95/mo)
$474.85 ($158.28/mo)
$164.95
30 GB Mapped
$2279.40 ($189.95/mo)
$579.85 ($193.28/mo)
$199.95
40 GB Mapped
$3139.40 ($261.62/mo)
$794.85 ($264.95/mo)
$271.62
50 GB Mapped
$3999.40 ($333.28/mo)
$1009.85 ($336.62/mo)
$339.95
60 GB Mapped
$4799.40 ($399.95/mo)
$1209.85 ($403.28/mo)
$409.95
75 GB Mapped
$5999.40 ($499.95/mo)
$1509.85 ($503.28/mo)
$509.95
100 GB Mapped
$7999.40 ($666.62/mo)
$2009.85 ($669.95/mo)
$679.95
Easy 5-minute backup account setup
Select an account size.
Account capacity is based on the amount of
data selected.
IMPORTANT: Be sure to
assign the Agent Service Account to an account with
administrative rights so the software can recognize your Network Drives.
Register with your phone and email so we can
contact you if necessary.
Print multiple copies of your
Encryption Key
and store them safely offsite. You will need it to reinstall your account and
restore your data in case of a drive crash, fire, flood, theft, etc.
Also, print a copy of the User Guide and
keep it handy.
Select the files you need to back up, then run
an initial backup, which takes some time. Subsequent backups run nightly on
a schedule you set.
We will email you a link to our
payment page during the trial.
Have questions or need help?
Email or call our friendly support experts.
How do I map a
drive?
Open My Network Places, and find the network resource
you want to map a drive to. For Example, Server1/C.
Right-click the resource (in the example above, the
C:/ directory), and choose "Map Network Drive..." from the small menu that
appears.
Choose the letter that you want to use for the drive
(in the drop-down menu next to the word "Drive:", and click "Finish"
That's it! Now, you can access the network resource
by opening My Computer, and then opening the drive letter used in the previous
step.
Network
Drive Backup
